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FAQ

We know that creating or redesigning a website can raise a lot of questions, and we want to make sure you have all the answers before taking the next step. Here we have compiled the most common questions we receive, explained in a clear and simple way.

Unfortunately, this is the question we face the most; a large part of our clients have experienced an abandoned project or left things half-done (when things get complicated). 

If this is your situation, write to us if you need help, but we recommend the following:

  • Make sure you have access to your domain, hosting and website.
  • Change your passwords.
  • Record all communication about what you ordered vs what you received.
  • Save your page's information, photos and content in folders and documents.

A responsive website is like a tailor-made suit for your site: it adapts perfectly to any device, whether it's a mobile, tablet or computer. This is super important because nobody likes browsing a page that doesn't look good on their phone, right? Plus, Google loves it, and that means more eyes on your business.

It depends on the project and the needs of each site. We usually talk about 2-4 weeks. If it's something simple, it will go quickly; if you need something more elaborate, like an online store, it will take a little longer, but what really determines how quickly we can finish is the information we have.

Get your quote!

It depends… the price depends on what you need and the functionality of the website, but to be more exact we need to have a call of no more than 15 minutes llamada de no más de 15 minutos in order to understand where you are and where you want to take your website/business. We adapt to what you need and are efficient with your budget. 

Sure! We use easy-to-use platforms. We'll teach you the basics so you can make simple changes, but we're always here if you need a hand with something more complex or you can ask about our web maintenance plan.. 

Think of maintenance as a constant improvement or regular check-up of your car. It includes things like keeping it safe, making backups, and making sure everything keeps working as it should. If you have questions or want to know more, write to us.

SEO is like a magnet for more people to find your site on Google. With keywords, good content and a little strategy, your page will rise in the rankings and reach more people.

If you want something easy to manage, WordPress is a great option. For an online store, Shopify works great. And if you need something unique, we make a custom design. But we adapt to the needs and stage of your business, so we look for alternatives to give you different options. 

If you have a very small budget or are just going to test your idea, we would recommend that you create your website with the bare minimum on a no-code platform (without the need to program a lot) like wix or squarespace and then migrate to a more powerful platform.

Perfect! We can work with what you already have and adjust it so that everything flows smoothly. We do not buy your domain or server because you have to be the owner of this but we can help you in the purchase process if you need it. 

Incluimos un SSL certificate We install an ssl certificate (that little lock in the browser bar), protection against attacks and backups, so you always have peace of mind. With our web maintenance plan. we make sure to have backups and constantly monitor your server and site to avoid problems. 

You will have full control. From the domain to the design, everything will be yours. That is why it is very important that no matter which web development provider you have, we recommend that you are always the one who purchases and manages access to your server and domain. If you need help, do not hesitate to book a quick call with one of our experts. 

Of course! We add buttons, integrations with Facebook and Instagram, and tools such as Google Analytics, google tagmanager, google adwords or Pixels de meta to measure results and create advertising.

We also work with third-party integrations for different tasks such as:

  • CRM
  • Forms
  • Payment platforms
  • Shipping platforms
  • Automations
  • Marketing
  • Analytics
  • Mailing
  • Heat mapping
  • Booking platforms
  • CX (customer service/experience)
  • Chatbot and communications
  • eCommerce Integrations

We ask for a 50% in advance and the rest at the end post delivery. Payment by banc transfer

Sure, we take what you have and take it to the next level. A new look, faster and more functional.

Everything from colors to fonts fits your visual identity. We want your page to scream “this is my business!” from the first click.

Our way of working is based on good practices of Laws of ux, atomic design and sistema de diseño , that is to say, we prepare the path of your page to select colors, fonts, spacing, elements, etc. The advantage of this process is that our pages are published 60% faster (as long as we have all the information). 

Absolutely. We make sure everything is set up so that Google loves it from day one.